Fees, Refunds & Cancellation Policy

Under Standard 5 of the Standards for Registered Training Organisation’s 2015, Competitive Solutions Australia Pty Ltd. is required to provide students information prior to enrolment or the commencement of training and assessment (whichever comes first), specifying:

  • fees that must be paid to the RTO
  • payment terms and conditions including deposits and refunds
  • student rights as a consumer including cooling-off periods
  • the student right to obtain a refund for services not provided in the event the:
  • arrangement is terminated early
  • the RTO fails to provide the agreed services.

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